Home
What's New
Receptionist Service
Receptionist Role
Job Description
Live Receptionist
Office Receptionist
Hotel Receptionist
Answering Service
Virtual Receptionist
Remote Reception
Answering Software
IVR Work Alone
Call Linx
VMS 4500
Contact Us
About Us
Telephone Reception
Receptionist Duties
Cheap Answering Service
Physician Ans. Service
Live Phone Answering
Doctor Ans. Service
Live Tele. Ans. Service
Telephone Ans. Service
Working Alone
Professional Answering
Business Ans. Service
Computer Telephony
IVR
Call Center Software
IVR Hosting
IVR Integration
IVR Software
IVR Companies
IVR System
IVR Systems
Call Mgmt. Software
IVR Providers
IVR Technology
Business IVR Systems
Phone Answering Service
Ans. Service Company
Web Based Scheduling
Custom Fit Agent
Red Deer TAS
Edmonton TAS
Grande Prairie TAS
Calgary TAS
Sales Strategies
Seminars

[?] Subscribe To This Site

XML RSS
Add to Google
Add to My Yahoo!
Add to My MSN
Subscribe with Bloglines

Telephone Answering Services

Many companies are choosing to use telephone answering services because they are a cost effective way to handle after-hours and overflow calls. Using this service makes a company accessible to their customers around the clock, 365 days a year.

Features of this service

Incoming calls are forwarded to an answering service from a company and a team of telephone operators are trained and ready to answer calls from a variety of companies and for a variety of situations. Telephone operators undergo training and are quality tested to ensure that they are managing calls in a courteous and professional manner.

Company information is provided to the answering service by a company to esnure that the operators have access to employee information and company specifications. This enables the operator to accurately provide information to callers. The company is able to develop a script to ensure that calls are answered in accourdance with client instructions. Following these tailored specifications, operators are able to take messages, page on-call staff, patch calls, and successfully interact with clients.

Benefits of this system

There are many benefits of choosing to use an answering service. Having calls professionally answered allows the company to project an image of being well-organized and professional. Using this service is also beneficial to customers. Many customers appreciate speaking with a live operator rather than leaving a message on an answering machine or voicemail. An answering service offers cutomers a proactive means of communication during the off-hours of a business.

This system also helps companies by lowering their operating costs. By choosing to use this service, a company is avoiding the expenses associated with hiring additional staff to answer phones. Although there are costs associated with answering services, they are only a fraction of a receptionist's salary. Using this system also helps a company make money by eliminating missed calls and lost business opportunities.

This system can guarantee that there is always someone available to answer incoming calls and take messages. The telephone operators are ready and willing to help with overflow receptionist duties, call screening, appointment scheduling, order-taking, and help desk response. This gives a business greater flexibility to leave the office or focus on other tasks without worrying about calls.

Using a telephone answering service extends the live presence of a company and can seamlessly bridge the gap between a company and their customers. A telephone answering service is more than just someone answering calls - it is an extension of a business.

Top - Telephone Answering Services

Back to Select Answering Service


footer for telephone answering services page