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Computer Telephony
IVR
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Finding a Good Answering Service Company

Before a company selects an answering service company there are lots of pros and cons to weigh. Why and when are live virtual receptionist services superior to voice mail?

What are the pros and cons of working with a live receptionist team? Is there such a thing as a good cheap answering service?

It takes three ingredients to make a great answering service: Stability in business, leading edge equipment and tech support, and great operational management.

Years in business is an important marker. If an answering service has been in business several decades that indicates business success and support from their business communities.

Equipment is another important component. Forget about desktop telephones, message pads and typewriters. Be suspicious of standard issue office computer hardware and software. When your customer's call to your business is fielded to the answering service their operator must have - on their workstation screens - all the information and instructions needed to answer your call.

That kind of technological support requires investment running into the mid six figure range. A modern answering service company can and should route, manage and direct each call as it comes onto their network - without relying on the changing priorities of their local telcos (telephone companies).

...Your Answering Service Also Needs a Sense of Humor...

"There's an old story about the person who wished his computer were as easy to use as his telephone. That wish has come true, since I no longer know how to use my telephone."
(Bjarne Stroustrup, Inventor of the C++ Programming Language)

Live Virtual Receptionist

If your answering service company is doing their job and hiring the right people you can think of your answering service as your live virtual receptionist. This means that not only do you get professional message handling and relay but you also can free up your office and company staff to do other tasks. Your receptionist on payroll becomes can more valuable to your company because their receptionist job description can become more like the job description of an administrative assistant.

800 Answering Services

If your business spans multiple States or Provinces ask for toll free service. A nationwide telephone answering service should provide 1-800 answering services at no charge. This allows your customers to call you from all over North America - at no charge to them (and no charge to you)!

Calgary Telephone Answering Service

When you need fast response for your crews and customers anywhere in the worldwide oil patch you can have confidence that Select Answering Service has experienced staff on board for you. We understand the resource extraction industry and we know how important the best service is to you. Give us a call at 1-888-561-9192 or contact us. We'll be pleased to talk with you!

Grande Prairie Answering Service

If you're doing business in northern Alberta you know you need the best in communications and message relay. We'll help keep your workers safe and your customers happy! Call us at 1-888-561-9192 or contact us. We'd love to talk with you!

Edmonton Answering Service

Select offers "state of the art" service with equipment that uses the latest in technology. Select Communications is a member of CAM-X, the Canadian Association of Message Exchangers and ATSI, the Association of Telemessaging Service International. We believe that customer service and price competitiveness are the most important concerns that you have and we strive to make our service the very best! Our sales team would be pleased to talk with you about what an answering service company can do for your business. Give them a call at 1-888-561-9192 or use our contact us form.

Red Deer Answering Service

Here in the heart of the resource industry our Red Deer telephone answering service takes calls from oil and gas companies across Western Canada. Select Communication's Red Deer staff are seasoned pros in the resource industry based on years of experience. To arrange a meeting - or just to talk - give us a call at 1-888-561-9192 or send us an email.

North American Answering Service

North American businesses deserve North American answering service company with great response times and professional knowledge and skill levels. It's actually easier to answer technical questions about computer equipment than it is to do a first class job of taking an emergency call for after hours service. This kind of service takes sensitivity, skills, training, and an inherent knowledge of our North American culture.

What's New - Select Answering Service
Whats happening at Select Answering Service and Select Call Centre.

Receptionist Service
How a receptionist service is used and the advantages that it can provide to a company.

Role of a receptionist
What is the role of a receptionist?

Receptionist Job Description
The receptionist job description and the role of the receptionist is a key part of a company's performance.

Live Receptionist
Why should I use a live receptionist?

Office Receptionist
What are the duties performed by an office receptionist?

Hotel Receptionist
What is a hotel receptionist and what skills must they have?

Receptionist Answering Service
What are the benefits of using a receptionist answering service?

Live Virtual Receptionist
The features and benefits of using a live virtual receptionist

Remote Receptionist Service
The benefits and features of using a remote receptionist service.

Answering Service Software
What are the features and benefits of using answering service software?

IVR Work Alone
What is IVR work alone and how does it work?

Call Linx
Information about the Call Linx system: what it is, how it works and features.

VMS 4500
What are the main features of the VMS 4500 call centre switch?

Contact Us
Select Answering Service - Contact Us

About Us - Select Communications, Inc.
All about Select Communications, Inc.

Telephone Receptionist
What is a telephone receptionist, what tasks do they perform and what skills are required?

Receptionist Duties
What are receptionist duties?

Telephone Answering Services
What are the benefits and features of using telephone answering services?

Cheap Answering Service
What are the characterists and disadvantages of a cheap answering service?

Physician Answering Service
What are the benefits of choosing to use a physician answering service and how does it work?

Live Phone Answering Service
What is a live phone answering service and what are the benefits of using this system?

Doctor Answering Service
What are the features and benefits of using a doctor answering service?

Live Telephone Answering Service
What are the benefits of choosing to use a live telephone answering service?

Telephone Answering Service
What are the features and benefits of a telephone answering service?

Working Alone & Work Alone Programs
Working alone programs are now standard in most provinces and states. Learn about the options here.

Professional Answering Service
What are the benefits of using a professional answering service and how does it work?

Business Telephone Answering Service
A business telephone answering service is a cost effective way for businesses to handle after hour calls. How does it work?

Computer Telephony
What is computer telephony and what are the applications, integration, and solutions?

IVR
What is IVR and what are the services and systems?

Call Center Software
Description of call center software and how it can help a business.

IVR Hosting
What does IVR hosting mean?

IVR Integration
What is IVR Integration

IVR Software
How does IVR software work?

IVR Companies
What are the elements of effective IVR companies?

IVR System
How does an IVR system work?

IVR Systems
What are IVR systems?

Call Management Software
What are the benefits of using call management software, such as IVR?

IVR Providers
What do IVR providers do?

IVR Technology
IVR technology is used by many businesses, but what is it?

Business IVR Systems
What are business IVR systems, how do they work, and what are the benefits of using them?

Phone Answering Service
What are the benefits of using a phone answering service?

Answering Service Company
What are the benefits of choosing an answering service company to answer incoming calls?

Web Based Scheduling
What are the benefits of choosing to use a web based scheduling service?

Custom Fit Agent
What is a custom fit agent and what are the benefits of using one?

Red Deer Answering Service
Select Communications is a Red Deer answering service that is committed to ensuring total customer satisfaction.

Edmonton Answering Service
Select Communications is an Edmonton answering service that is committed to ensuring total customer satisfaction achieved.

Grande Prairie Answering Service
Select Communications is a Grande Prairie answering service that is committed to ensuring total satisfaction.

Calgary Telephone Answering Service
Select Communications is a Calgary telephone answering service that is committed to ensuring total customer satisfaction.

Building a Winning Sales Strategy
How to Build a Winning Sales Strategy

Seminars
Seminar Information Page - Select Answering Service


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