What are the pros and cons of working with a live receptionist team? Is there such a thing as a good cheap answering service?

It takes three ingredients to make a great answering service: Stability in business, leading edge equipment and tech support, and great operational management.

Years in business is an important marker. If an answering service has been in business several decades that indicates business success and support from their business communities.

Equipment is another important component. Forget about desktop telephones, message pads and typewriters. Be suspicious of standard issue office computer hardware and software. When your customer's call to your business is fielded to the answering service their operator must have - on their workstation screens - all the information and instructions needed to answer your call.

That kind of technological support requires investment running into the mid six figure range. A modern answering service company can and should route, manage and direct each call as it comes onto their network - without relying on the changing priorities of their local telcos (telephone companies).

Live Virtual Receptionist

If your answering service company is doing their job and hiring the right people you can think of your answering service as your live virtual receptionist. This means that not only do you get professional message handling and relay but you also can free up your office and company staff to do other tasks. Your receptionist on payroll becomes can more valuable to your company because their receptionist job description can become more like the job description of an administrative assistant.

800 Answering Services

If your business spans multiple States or Provinces ask for toll free service. A nationwide telephone answering service should provide 1-800 answering services at no charge. This allows your customers to call you from all over North America - at no charge to them (and no charge to you)!

Calgary Telephone Answering Service

When you need fast response for your crews and customers anywhere in the worldwide oil patch you can have confidence that Select Answering Service has experienced staff on board for you. We understand the resource extraction industry and we know how important the best service is to you. Give us a call at 1-888-561-9192 or contact us. We'll be pleased to talk with you!

Grande Prairie Answering Service

If you're doing business in northern Alberta you know you need the best in communications and message relay. We'll help keep your workers safe and your customers happy! Call us at 1-888-561-9192 or contact us. We'd love to talk with you!

Edmonton Answering Service

Select offers "state of the art" service with equipment that uses the latest in technology. Select Communications is a member of CAM-X, the Canadian Association of Message Exchangers and ATSI, the Association of Telemessaging Service International. We believe that customer service and price competitiveness are the most important concerns that you have and we strive to make our service the very best! Our sales team would be pleased to talk with you about what an answering service company can do for your business. Give them a call at 1-888-561-9192 or use our contact us form.

Red Deer Answering Service

Here in the heart of the resource industry our Red Deer telephone answering service takes calls from oil and gas companies across Western Canada. Select Communication's Red Deer staff are seasoned pros in the resource industry based on years of experience. To arrange a meeting - or just to talk - give us a call at 1-888-561-9192 or send us an email.

North American Answering Service

North American businesses deserve North American answering service company with great response times and professional knowledge and skill levels. It's actually easier to answer technical questions about computer equipment than it is to do a first class job of taking an emergency call for after hours service. This kind of service takes sensitivity, skills, training, and an inherent knowledge of our North American culture.